Discover Our Specials – Limited Stock, Great Finds!
Privacy Policy
Effective Date: 27 November 2025
Called to Create respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website or placing an order, you agree to the terms outlined here.
1. Information We Collect
We collect only the information needed to process your order and provide a smooth shopping experience. This may include:
• Your name
• Email address
• Phone number
• Billing and delivery address
• Order details
• Payment confirmation details (no card numbers are stored)
• Any messages or customization notes you send us
We do not collect unnecessary personal information.
2. How We Use Your Information
Your information is used for the following purposes:
• Processing and fulfilling orders
• Communicating about your order
• Arranging delivery through our courier partners
• Responding to questions or customer support requests
• Improving our products and services
We do not use your information for anything unrelated to your order unless you give permission.
3. Payment Information
Payments are handled securely through our payment providers.
Called to Create does not see or store your credit card details.
Only payment confirmations or transaction results are shared with us.
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing or unrelated purposes.
We only share your information with:
• Courier companies to deliver your order
• Payment processors to confirm payments
• Service providers who help run the website (if applicable)
These partners only receive the minimum information needed, and they are required to protect your data.
5. Cookies & Website Tracking
Our website may use cookies to:
• Improve your browsing experience
• Remember items in your cart
• Help us understand which pages are visited most
You can disable cookies in your browser settings at any time. The website will still work, but some features may be limited.
6. Data Security
We take your privacy seriously.
Your information is stored securely and protected from unauthorized access, loss, or misuse.
Only authorized individuals can access customer data for order-related tasks.
7. Your Rights
You have the right to:
• Request a copy of the information we hold about you
• Ask us to update or correct your details
• Request deletion of your personal information (unless we are legally required to keep it)
• Opt out of optional communications like newsletters (if applicable)
To exercise any of these rights, simply contact us.
8. Data Retention
We keep your information only as long as needed for:
• Fulfilling your order
• Legal requirements such as accounting or tax purposes
After this, it is securely deleted.
9. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites, so please review their policies if you visit them.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will apply to future orders and interactions.
11. Contact Us
If you have questions about this Privacy Policy or need support, please reach out.
Email: hello@called2create.co.za
Phone: +27 74 515 2206
Address: Kiepersol Street, Mossel Bay, Western Cape